FAQ

Frequently asked questions

Everything owners ask us before they start — about the product, the price and the setup.

The product

What is Kura?

Kura is a booking and management app for barbershops, salons and other appointment-based businesses. Your customers book online 24/7, your staff see their day in a mobile app, and you see the schedule and the daily takings in one dashboard.

How do my customers book?

You share one booking link — on Instagram, WhatsApp, Google or a QR code in the shop. Customers pick the staff member, the service and a free time slot. No app download and no account needed for them.

Does it stop double-bookings?

Yes. The booking page only ever offers slots that are actually free, based on each staff member's hours, days off and existing appointments. Walk-ins you add by hand block the slot the same way.

How does Kura reduce no-shows?

Every booking gets an automatic email confirmation and reminders before the appointment, and staff get push notifications. Shops typically see fewer forgotten appointments within the first weeks.

Is there an app for my staff?

Yes — a free iOS and Android app for every barber or staff member. They see their own agenda, mark jobs as done and add walk-ins on the spot; everything syncs live with the shop.

Price & setup

How much does Kura cost?

One simple price per shop: 2,500 Lekë a month, everything included — unlimited staff, the booking page, the mobile app, reminders, reports and support. No setup fee and no commission on bookings.

Is there a contract or a minimum term?

No. Kura is month to month and you can cancel anytime. There is no lock-in and no cancellation fee.

How long does it take to get started?

We set your shop up with you — services, staff and working hours. Most shops are live and taking bookings the same day.

Do I need new hardware?

No. Kura runs in the browser on any computer, tablet or phone you already have, and the staff app works on any iOS or Android phone.

Data & trust

Who owns my customer data?

You do. Your client list and booking history belong to your business; Kura only processes it to run the service, following GDPR principles. You can request an export or deletion at any time.

Is Kura only for barbershops?

No. Kura works for hair salons, nail studios, massage and spa, aesthetics, brows and lashes, tattoo studios and any other business that books appointments.

In which countries does Kura work?

Kura is built in Europe and works anywhere. Onboarding and support are currently offered in Albanian and English.

Still have a question?

Ask us directly — we usually reply the same day.

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Kura

The booking & management app for appointment-based businesses.

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